Terms & Conditions of Service
Please read these terms carefully before confirming your reservation. They outline the legal agreement between you (the traveler) and MyDreamDestiny Expeditions Pvt. Ltd. regarding bookings, government clearances, high-altitude safety, and cancellations.
By reserving an expedition with MyDreamDestiny, you acknowledge that our signature journeys (such as Leh-Ladakh, Spiti, and Himalayan passes) involve high altitudes (10,000 to 18,380+ feet), extreme mountain weather, remote wilderness, and dynamic logistical conditions. Your safety, health, and compliance with military checkpoint laws are paramount.
1. Contract Formation & Seat Allocation
A binding legal contract comes into existence when: (a) You complete the reservation form on our platform, (b) You accept these Terms and our DPDP Act 2023 Privacy Notice, and (c) We issue an official booking confirmation voucher with a unique reservation reference code (e.g., TT-2026-XXXXXX).
All departures are subject to minimum passenger quotas (Min Pax). If a scheduled departure does not meet minimum capacity, we reserve the right to offer an alternative departure date or issue a 100% refund without penalty.
2. Government ID Proof & Inner Line Permits (ILP)
2.1 Statutory Requirement: Under Ministry of Home Affairs and District Magistrate regulations, travelers visiting border zones (such as Nubra Valley, Pangong Tso, Hanle, Tso Moriri in Ladakh; North Sikkim; and Tawang) must possess valid Inner Line Permits (ILP) or Protected Area Permits (PAP).
2.2 Genuine Documents: You agree to provide clear, valid Government-issued photo identification (Aadhaar / Passport / Voter ID) for all travelers at least 7 days prior to departure. Submitting fraudulent, expired, or incorrect documentation will result in immediate permit denial by military/civil authorities for which MyDreamDestiny carries zero liability.
2.3 Foreign Nationals: Non-Indian passport holders must hold a valid Indian Tourist or Business Visa, and permit approvals remain subject to Ministry of External Affairs clearance.
3. Pricing, Invoicing & GST
All prices are quoted in Indian National Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) as mandated by the Government of India. Full or advance seat-lock payment must be completed through our authorized online payment gateways (Razorpay, Stripe, or approved bank wire).
Corporate clients claiming Input Tax Credit (ITC) must provide a valid GSTIN and legal billing entity at the time of checkout before the tax invoice is finalized.
4. Cancellation & Refund Policy
| Cancellation Notice Timeline | Refund Percentage | Deduction / Retention |
|---|---|---|
| 30 or more days before departure | 90% Refund | 10% administrative processing fee |
| 15 to 29 days before departure | 50% Refund | 50% retention for locked hotel/camps |
| Less than 15 days before departure | No Refund (0%) | 100% committed to local transport & glamping |
| No-show on departure day | No Refund (0%) | Strict non-refundable allocation |
* Refunds are processed to the original payment source within 7-10 business days through banking channels.
5. Force Majeure & Safety Route Adjustments
In the event of landslides, heavy snowfall, unseasonal blizzards, cloudbursts, road closures by Border Roads Organisation (BRO), strikes, border escalations, or government-imposed curfews, the Expedition Leader / Chauffeur reserves full operational authority to alter the itinerary or halt travel in the interest of guest safety.
Additional accommodation or transportation costs incurred due to unforeseen Force Majeure delays beyond the published itinerary remain the responsibility of the traveler.
6. Medical Fitness & Mandatory Travel Insurance
Travelers warrant that they are physically fit to undertake the selected voyage. For high-altitude expeditions, guests must consult their physician regarding Diamox or acclimatization suitability. Comprehensive personal travel insurance including medical evacuation and emergency helicopter repatriation is strictly mandatory.
7. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the substantive laws of the Republic of India. Any legal dispute, arbitration, or claim arising out of your travel agreement shall be subject to the exclusive jurisdiction of the competent courts of India.